Peace Bridge Newcomer Centre

The PBNC is a refugee reception centre located at the Peace Bridge in Fort Erie, Canada.

The Peace Bridge Newcomer Centre is a reception centre for refugee claimants, a program offered by the Fort Erie Multicultural Centre (FEMC) in partnership with the Canada Border Services Agency (CBSA) and the Peace Bridge Authority (PBA). This is the port of entry into Canada between Buffalo, NY and Fort Erie, Ontario.

We provide hospitality for refugee claimants while they are being processed for their eligibility to make a refugee claim in Canada by the CBSA.

Refugee claimants receive information, orientation and referrals regarding next steps in the Canadian refugee claim process, and as needed, assistance with transportation options, and housing referrals. 

Claimants receive follow up services to help them meet crucial claim process deadlines and ensure they are connected with appropriate resources in their current location.

Hours
Monday to Friday
8:30 AM – 4:30 PM

Address
68 Goderich Street,
Fort Erie, Ontario L2A 5X4
Canada (Get Directions)

Phone
+1 (905) 994-6007

Email
border@firststepsincanada.com

Services Offered

The PBNC offers a variety of services that tend to the humanitarian issues of a refugee claimant. First step assistance is readily available for refugee claimants immediately upon their arrival in Canada.

Information & Orientation

Orientations are offered regarding legal requirements and the process for refugee claimants as well as access to the internet and resource centre.

Referrals

Referrals and information for transportation and housing are provided if claimants do not have pre-arrangements (it is highly recommended that pre-arrangements for shelter are arranged in advance due to shortage of shelter options).

Follow-Up

We assist refugee claimants with timely follow up to ensure they are meeting strict deadlines for their claim and to assist with any challenges and information needs they may encounter during the process.

Nutrition and Child Minding

Child minding, a light lunch and beverages are provided for claimants as they await their interview with a CBSA officer.